Payment and Refunds

Payments policy

• What payment methods are accepted on board?
• Why is my payment being declined?

Refunds

• What are the reasons to request a refund?
• How can I ask for a refund of my ticket?
• What are the refund conditions for each country?
• How can I request a refund for an additional service?
• Find out all about zenAir credits
• What is the zenAir UATP Card?

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