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  1. Zendesk
  2. Before your flight

Before your flight

Check the documents and requirements to enter your destination. Information on meals, seats, and more.

Travel requirements

  • Recommendations for traveling with ZenAir
  • COVID-19. Travel restrictions

Airport Arrival

  • When to Arrive at the Airport
  • Navigating the Airport
  • Security Screening Process

Seats

  • How can I choose my seat?
  • What is Mixed cabin?
  • How can I request an upgrade to business class with Plusgrade?

Meals on board

  • Discover our new buy onboard menu
  • Which flights include meals onboard?
  • Is there baby food available on board?
  • What should I do if I have a food allergy?
  • Can I request a vegetarian meal on my flight?
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