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  1. Zendesk
  2. Baggage Information

Baggage Information

Find out the dimensions, weight and items you can carry in your baggage.

Carry-on baggage

  • What is carry-on baggage and how can I purchase it?
  • What is a personal item?
  • What items should I carry in my carry-on baggage?

Checked baggage

  • Where can I buy checked baggage?
  • What is the maximum weight and size for checked baggage?
  • When is my baggage considered oversized or overweight?
  • What is the purpose of baggage tags?

Special baggage

  • Can I bring my sports equipment?
  • Can I travel with musical instruments and works of art?
  • What should I do if I am travelling with firearms?
  • Can I transport human remains?

Restricted items

  • What items are restricted in my baggage?
  • What items need to be approved to go in the baggage?
  • Can I bring liquids in my carry-on baggage?
  • Can I carry food in my baggage?

Inconveniences with my baggage

  • What should I do if my bag is damaged or looted during the trip?
  • What should I do if my baggage is delayed in delivery?
  • What can I do if I forgot an item on the plane?
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