Due to legal provisions in some countries, we have special fares for passengers who meet the following requirements on selected routes.
Brazil
If you have a disability, you will be able to access:
- Discount on your companion's ticket, by purchasing through our Contact center or your travel agency.
- Discount on overweight baggage to carry essential technical aids or medical equipment and in the reservation of an additional seat for your accommodation or that of your technical/medical aids. You must contact our Contact center or your travel agency to make the reservation for these additional services.
Colombia
- If you are a beneficiary (people with disabilities, widows, orphans, or parents) of the public force, you will be able to receive a discount on the basic fare on domestic flights in Colombia, excluding taxes. Applies to purchases at our points of sale in Colombia.
- If you are a resident of the San Andrés region, you will be able to obtain a discount on tickets purchased at our points of sale in Colombia.
Ecuador
- If you are a resident of the Galápagos Islands, you will be eligible for a discount according to your type of residence.
- If you have a disability and have a card or registration from the National Disability Council, you will receive a discount on your fare when purchasing at our points of sale in Ecuador, valid for domestic and international flights.
- When purchasing at our points of sale in Ecuador, seniors over 65 years old will receive a discount on their fare for domestic and international flights.
Honduras
- Hondurans over 80 years of age and retirees will get a discount on their fare, they should contact our Contact center.
Panama
Retirees, pensioners, elderly individuals (women over 55 years old and men over 60) will receive a discount on their fare for tickets with origin or destination in Panama. This discount will be applied for purchases made through our Contact center.
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