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  1. Zendesk
  2. Passenger Services & Support

Passenger Services & Support

Find assistance and information regarding booking, travel policies, in-flight services, and customer support for passengers of Philippine Airlines.

Booking & Reservations

  • Understanding Baggage Allowance and Fees
  • How to Understand Fare Classes and Benefits
  • Guide to Ticket Refunds and Changes
  • How to Track Your Flight Status
  • How to Change or Cancel Your Flight Booking
  • How to Cancel or Modify Your Booking with Philippine Airlines

Flight Information

  • Understanding Flight Changes and Refunds
  • How Philippine Airlines Ensures Aircraft Care and Safety
  • What to Do When a Flight is Fully Booked
  • Understanding Flight Schedules and Availability
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