How to Change or Cancel Your Flight Booking

How to Change or Cancel Your Flight Booking

Managing your flight bookings with Philippine Airlines is straightforward. Follow the steps below to change or cancel your reservation:

Changing Your Booking:

If you need to modify your booking, such as changing the date or destination, follow these steps:

1. Log into Your PAL Account: Use your credentials to access your booking through our website or mobile app.
2. Locate Your Booking: Go to the 'Manage Booking' section and enter your booking reference and last name.
3. Review Change Options: Check available options for changes. Note that fare differences may apply.
4. Make the Change: Select the desired changes and confirm your new itinerary.
5. Confirmation: You will receive an updated itinerary via email once the changes are processed.

Cancelling Your Booking:

To cancel a booking, follow these steps:

1. Access Your Booking: Log into your account and navigate to 'Manage Booking'.
2. Check Cancellation Policy: Make sure your ticket is eligible for cancellation. Some fares may be non-refundable.
3. Cancel the Booking: If eligible, select the 'Cancel Booking' option and follow the prompts.
4. Refund Process: Refunds, if applicable, will be processed according to the fare rules and may take several days.

Need Assistance?

If you encounter any issues or require further help, please contact our customer service team. We are here to ensure a seamless travel experience.